1. Introduction
Welcome to World Web Trade ("we," "us," or "our"). We operate the digital B2B marketplace platform connecting buyers and sellers globally. We respect your privacy and are committed to protecting the confidentiality of the business information and personal data you share with us.
This Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal and business information when you visit our website (including worldwebtrade.com), use our web applications, communicate via our messaging tools, or interact with our services.
2. Information We Collect
To provide our global trade facilitation services, we collect several categories of information, which may include both personal and corporate data:
Account Registration Data
Contact information such as full name, corporate email address, phone numbers, job title, and chosen password when registering an account.
Business Profile Data
Company legal name, trade registration certificates, tax identifiers (e.g. GSTIN, VAT ID), factory locations, manufacturing capacity, export destinations, and catalogs of products or services.
Verification Information
Documents submitted during our supplier verification program to ensure legitimacy, including corporate licenses, director identities, utility bills, and bank credentials.
Communication & Inquiry Logs
Messages exchanged between buyers and suppliers via our internal chat system, lead generation inquiries (Buy Leads), support tickets, and direct feedback.
Technical & Usage Data
IP addresses, browser types, device information, operating system, navigation paths, search queries, session durations, and interactions with page components.
3. How We Use Information
We use the information we collect to operate, manage, improve, and secure our B2B marketplace services:
To Facilitate Connections
We match buyer requests (Buy Leads) with verified suppliers and send automated recommendations based on product matches.
Verification & Trust
We process verification files to maintain the integrity of our network, preventing fraudulent suppliers and scammers.
Secure Messaging
We support real-time message sync, offline caching, and delivery indicators so you can negotiate contracts reliably.
Platform Analytics
We track platform metrics to improve site loading, user flows, search ranking performance, and category navigation.
4. Information Sharing & Vetting
We only share your information under strict, controlled circumstances designed to protect your privacy and enable business:
- Trade Connections: When a buyer submits a requirement, we forward the request to qualified suppliers. Similarly, when you initiate a chat with a supplier, your basic profile information is visible to them.
- Service Providers: We may share data with vetted third-party vendors who provide services like cloud hosting, payment gateways, database management, verification audits, and search optimization tools.
- Legal Compliance: We disclose information if required by court orders, global trade laws, sanction lists, customs audits, or to protect the safety and rights of World Web Trade, our users, or the public.
5. Data Security & Encryption
We implement industry-grade technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your private records:
- Secure Connections (TLS/SSL): All traffic to and from our servers is encrypted in transit.
- IndexedDB Local Caching: Chats and offline messages stored on user devices are structured securely to prevent external process access.
- Access Controls: Access to sensitive verification documents is strictly limited to authorized compliance auditors who are bound by non-disclosure agreements.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights & Choices
Depending on your location (e.g. GDPR for European Union residents, CCPA for California residents), you may have specific legal rights regarding your personal information:
Right of Access
Request a full copy of the personal and business data we hold about you.
Right to Correction
Update outdated or incorrect company profiles, taxation forms, or phone numbers.
Right to Deletion
Ask us to remove your business from the directory and permanently delete your account.
Processing Restriction
Request that we limit who has access to view your contact info or email details.
To exercise any of these rights, please submit a formal request to our compliance team at privacy@worldwebtrade.com.
8. International Trade & Transfers
World Web Trade is a global platform. The information we collect may be transferred to, stored in, and processed in countries outside of your residential jurisdiction (including India, the United States, and Singapore), where our data centers and support agents operate.
By using our platform, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those in your country.
9. Policy Updates & Changes
We may update this Privacy Policy from time to time to reflect changes in our trade practices, data handling, or legal obligations. When updates are made, we will revise the "Last updated" date at the top of this page.
If we make material changes, we will notify you by posting a prominent notice on our website or sending an email notification before the change becomes effective. We encourage you to periodically review this page for the latest privacy updates.
10. Contact Information
If you have questions, comments, or complaints regarding this Privacy Policy, please contact our Data Protection Officer (DPO):
World Web Trade Privacy Team
+91 80 4561 4700
World Web Trade Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India